Metrics and targets

S2-5 – Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities

Group Procurement at Lufthansa Group is committed to accounting for material impacts, risks and opportunities related to workers in the value chain when developing relevant procurement processes. The purpose behind this is to identify potential human rights, environment-related and compliance risks and violations in the supply chain in order to prevent, minimise or eliminate these risks and violations through appropriate measures. Targets are defined on the basis of results from previous risk assessments and complaints received through the complaints procedure. Depending on the case, insights gained from this process feed into the continuous development of the risk management system.

The overarching targets have been broken down and specified for relevant areas. These include, for example, the implementation of a risk assessment for existing suppliers using a previously implemented risk assessment system, as well as continuously updating supplier questionnaires based on regulatory requirements and insights, such as those obtained from risk assessments. Another target is to continuously update relevant clauses in contract templates, along with ongoing efforts to improve and further develop sustainability performance among suppliers. If an action is deemed necessary, specified measures are to be agreed upon with suppliers.