Overview of material impacts, risks and opportunities

The Lufthansa Group seeks to reduce the risk of misconduct and to positively influence employee retention through a responsible corporate culture. By clearly communicating its core values and providing regular training on anti-corruption, the Group aims to strengthen employees’ sense of responsibility and prevent cases of corruption. This approach can increase the attractiveness of the Lufthansa Group for employees, investors, customers and policymakers. The protection of whistleblowers makes it possible to detect misconduct, promote transparency and strengthen employees’ trust. Breaches of the Whistleblower Protection Act may lead to financial penalties, the publication of confidential information and reputational damage.

Clear selection criteria and performance evaluations within the Lufthansa Group are intended to secure responsible practices along global supply chains. Transparent payment and business solutions may strengthen the trust of employees, customers and business partners. Good supplier relationship management can boost the reputation of and trust in the Lufthansa Group, attract new customers and increase the Company’s financial performance. The strategic management of the Company’s supply chain may increase efficiency and resilience, which may be associated with lower costs.

A complete overview of the Lufthansa Group’s material impacts, risks and opportunities can be found under ESRS 2 SBM-3 – Material impacts, risks and opportunities and their interaction with strategy and business model.