Sustainable Development Goals (SDG)
| T221 | Sustainable development goals (SDG) | ||||
|---|---|---|---|---|---|
| SDG | Sub-target | European Sustainability Reporting Standard | Reference to non-financial declaration | Lufthansa Group’s contribution to achieving the global SDGs as defined in the 2030 Agenda of the United Nations | |
 |
3.3 | ESRS S1 | Comprehensive actions implemented under the Human Resources strategy | Preventive vaccinations are being carried out. The Lufthansa Group offers its employees in Germany, Austria and Switzerland the chance to get vaccinated to protect them against serious bouts of influenza. | |
| 3.4 | ESRS S1 | Comprehensive actions implemented under the Human Resources strategy | The Lufthansa Group’s Medical Services offer employees the full range of occupational health care, adapted to their individual needs and taking their workplace and individual health conditions into account. The Medical Services also have outstanding expertise in aviation medicine and offer psychosocial advisory services. | ||
| ESRS S1 | Comprehensive actions implemented under the Human Resources strategy | Group-wide health management supports health managers in the individual companies. The Medical Operations Center (MOC) also offers wide-ranging support to Lufthansa Group passengers with pre-existing medical conditions or disabilities. | |||
| 3.8 | ESRS S1 | Comprehensive actions implemented under the Human Resources strategy | Lufthansa Group cooperates with a health insurer in Germany. Since the goal is to improve employee health, the Lufthansa Group’s health management in Germany entered into a partnership with a statutory health insurer during the reporting year, offering a wide range of workplace health management actions. | ||
 |
4.4 | ESRS S1 | Risks were identified mainly in relation to collective bargaining agreements and employer attractiveness | Various apprenticeships, student and trainee programmes are offered to this end at the Lufthansa Group, and talented individuals in a variety of groups are supported and systematically integrated. Furthermore, an assortment of professional development programmes is offered to enable employees to work on their personal and career development. | |
| 4.7 | ESRS S1 | Comprehensive actions implemented under the Human Resources strategy | The Lufthansa Group actively advocates the promotion of lifelong learning and long-term employability. The Company strengthens sustainable competences in its workforce with focused training and further education courses, particularly concerning the environment. Additional apprenticeships and professional development programmes have been introduced since 2022, including the Green Mobility Trainee programme, which enables participants to work on three different sustainability projects within the Lufthansa Group over a period of 18 months. This programme was successfully carried out for the third time in the reporting year. The Lufthansa Group again implemented the Green Explorers learning and engagement programme, which qualified 150 selected employees as sustainability ambassadors. They are driving sustainable approaches in product development, customer loyalty and the use of sustainable materials. | ||
 |
7.2 | ESRS E1 | Expansion of sustainable aviation fuel to support climate-friendly air travel of the future | The Lufthansa Group secures its SAF supply through continuous procurement on the spot market, reviews long-term supply commitments in the medium term and supports innovative SAF production concepts via a global partner network on a long-term basis. | |
| ESRS E1 | Ground operations energy management focuses on energy efficiency and renewable energy | The Lufthansa Group introduced a new energy management system for ground energy consumption in 2024. With it, the Lufthansa Group aims to change its approach to energy procurement and energy consumption, comply with current legislation, adjust its energy mix and decarbonise its vehicle fleet in the long term. | |||
| ESRS E1 | Scientifically proven carbon reduction targets underpin climate change mitigation ambitions | The Lufthansa Group has set a Scope 2 target for ground operations in Germany, Austria and Switzerland to source electricity exclusively from renewable energies. | |||
| ESRS E1 | Energy consumption and mix | The Lufthansa Group records and analyses its global energy consumption annually. The figures are not only important for calculating the Group’s total carbon footprint, but also provide insights into its energy mix. | |||
| 7.3 | ESRS E1 | Technical actions for the existing fleet complement the commitment to greater fuel efficiency | The AeroSHARK fuel-saving surface technology developed by Lufthansa Technik together with BASF is one example of the successful implementation of a technical action. The “riblet films” are currently already capable of reducing the air resistance of large commercial aircraft, and thus their kerosene consumption, by 0.8%. At the end of 2025, the Lufthansa Group fleet had a total of 21 Boeing 777s fitted with AeroSHARK in service, including twelve Boeing 777-300ERs at SWISS and five Boeing 777Fs at Lufthansa Cargo and, newly added in 2025, four 777-200ERs at Austrian Airlines. In addition, Lufthansa Technik has commenced the certification process for the Airbus A330 aircraft model in order to offer this product both within the Lufthansa Group and on the external market. | ||
| ESRS E1 | Efficiency gains through a unified European airspace are expected to reduce emissions | The European Commission’s target of increasing efficiency by up to 10% through shorter flight paths, improved capacity management and fewer delays is expected to be achieved through the SESAR programme in terms of research and implementation. | |||
| ESRS E1 | The OPS Sustainability Program is an integral approach for the areas of action of the climate change mitigation strategy | In the reporting year, 81 fuel-saving projects were under way across the Group. These projects comprise activities relating to performance and procedures, weight reduction, flight route optimisation and technical development. In addition to the reductions achieved in recent years, they made it possible to permanently avoid an additional 67.8 thousand tonnes of CO2 emissions. | |||
| ESRS E1 | Emission reductions to be achieved through process and weight optimisation | Pilots use Green Procedures to promote the use of fuel-saving processes in aircraft operations. New, more efficient arrival and departure procedures with satellite-based navigation as well as structural adjustments to airspace boundaries and flight planning can also economise on kerosene. Significant weight savings on aircraft can be achieved through the use of innovative materials and by reducing the material requirements. | |||
| ESRS E1 | Ground operations energy management focuses on energy efficiency and renewable energy | The Lufthansa Group introduced a new energy management system for ground energy consumption in 2024. With it, the Lufthansa Group aims to change its approach to energy procurement and energy consumption, comply with current legislation, adjust its energy mix and decarbonise its vehicle fleet in the long term. | |||
 |
8.2 | ESRS 2 | Core elements of the general corporate strategy have an impact on sustainability matters | The Lufthansa Group offers its customers short-haul, medium-haul and long-haul flights worldwide. These are primarily provided by its five largest passenger airlines, Lufthansa Airlines, SWISS, Austrian Airlines, Brussels Airlines and Eurowings. Customers can also use the services of Lufthansa Cargo to transport goods around the world. Finally, the Lufthansa Group portfolio includes the technical maintenance of aircraft by Lufthansa Technik and other industrial IT solutions. The Lufthansa Group expanded its product portfolio in 2023 with Green Fares, which enable customers to reduce their flight-related CO2 emissions and offset the remaining CO2 emissions. This product underlines the Lufthansa Group's commitment to greater energy and resource efficiency. It also expanded its portfolio of passenger airlines by gradually acquiring a stake in ITA Airways. | |
| 8.5 | ESRS S1 | The Lufthansa Group’s Code of Conduct is founded on ethical values | Through its Code of Conduct, the Lufthansa Group promotes a respectful, inclusive and non-discriminatory working environment, through fair treatment, equal opportunities and safe working conditions – irrespective of gender, origin, disability or identity. | ||
| 8.7 | ESRS S1 | Policy statement sets out the Lufthansa Group’s human rights strategy | The Lufthansa Group pursues a two-pronged strategy to protect human and environmental rights. On the one hand, it aims to prevent impacts and risks from occurring in the first place. On the other, it tries to respond to structural impacts and risks identified in the impact assessment with appropriate actions to prevent or at least minimise adverse impacts for human rights and the environment. If the Lufthansa Group becomes aware of an actual or imminent breach of human rights or environmental obligations, it immediately strives to take appropriate remedial action. If a supplier is unable to immediately cease, prevent or minimise a breach, the Lufthansa Group will develop and implement a corresponding remedial and/or prevention plan. As a last resort, the Lufthansa Group reserves the right to terminate the business relationship. | ||
| ESRS S2 | Complaints procedures | Complaints and reports regarding potential negative human rights and environmental impacts or compliance violations by suppliers can be submitted confidentially using an electronic whistleblower system or the external ombudsperson for the Lufthansa Group. Moreover, in their contracts, suppliers are prompted to notify their suppliers and their suppliers’ employees of the Lufthansa Group’s reporting channels. | |||
| ESRS S2 | Supplier Code of Conduct describes the basic rules of cooperation for suppliers | The Supplier Code of Conduct applies to all suppliers of the Lufthansa Group. It primarily addresses three core sustainability areas: environmental protection, social aspects and responsible business conduct. It sets the minimum standards for suppliers, their employees and subcontractors. The focus is on respecting human rights, complying with labour and health standards, protecting the environment and conducting business with integrity. The Lufthansa Group expects its suppliers to comply with the applicable laws and regulations of the countries in which they procure, manufacture, offer or supply products or services. The Lufthansa Group does not tolerate any unethical business conduct such as corruption, bribery, forced labour, child labour or violations of environmental, labour and social standards, and expressly prohibits such practices. | |||
| ESRS S2 | Lufthansa Group guidelines take international frameworks into account | Integrating human rights and sustainability into the business processes, guidelines and global supply chains of the Lufthansa Group is an ongoing task. In doing so, the Company aligns itself with key international conventions and declarations. | |||
| ESRS S2 | Group procurement policy obligates suppliers to assume social and environmental responsibility | By including obligations in contracts with suppliers, the Lufthansa Group endeavours to ensure responsible practices by its direct suppliers in order to meet its own standards for corporate responsibility and prevent negative impacts. The suppliers’ obligations include adherence to the ten principles of the UN Global Compact, the five core labour standards of the International Labour Organization and contractual requirements under the German Corporate Due Diligence in Supply Chains Act (LkSG). | |||
| 8.8 | ESRS S1 | Processes to remediate negative impacts and channels for own workforce to raise concerns | The Lufthansa Group has established multiple whistleblowing channels for reporting concerns and potential violations. Reports submitted to the Corporate Compliance Office or the Human Rights Office through these channels are first checked for plausibility and then classified into categories such as criminal offences or human rights violations. Depending on the topic, the reports are then forwarded to the designated Human Resources departments for further action. | ||
| ESRS S1 | The Lufthansa Group’s Code of Conduct is founded on ethical values | In accordance with the Code of Conduct, the Lufthansa Group treats employees and other stakeholders with respect and rejects all forms of discrimination, harassment and violence. Conduct within the Lufthansa Group is based on valuing and including people regardless of their national or ethnic background, gender, religion, beliefs, disability, age or sexual identity. The Company therefore opposes discrimination of any kind. | |||
 |
9.1 | ESRS E1 | The Lufthansa Group is committed to the harmonisation of European airspace | The Lufthansa Group is committed to the harmonisation of EU airspace. The Lufthansa Group and other European airlines, such as those in the Airlines for Europe (A4E) alliance, have the necessary expertise in this area and have been actively promoting the creation of an efficient EU airspace for many years through their participation in committees and projects. | |
| ESRS E2 | The Lufthansa Group invests in modern and thus quieter aircraft | The Lufthansa Group updates its fleet continuously. Aircraft that went into service in 2025, including Airbus A320neos, A321neos, A350-900s and Boeing 787-9s, have modern engines and are much quieter than comparable older aircraft types. | |||
| ESRS E2 | The existing fleet is being retrofitted with noise-reducing technologies | At the beginning of 2014, Lufthansa Airlines became the first airline worldwide to start operations with a new Airbus A320 equipped with noise-reducing vortex generators. All aircraft in the A320 family of Lufthansa Airlines and SWISS have now been fitted with these modifications. The retrofitting of the expanded fleet of six A320 aircraft at Austrian Airlines began at the end of 2023 and will be completed by the end of 2024. Since the end of 2023, Eurowings has equipped all its A320-family aircraft with vortex generators, meaning that in 2024, for the first time, the entire fleet was equipped with noise reduction measures. | |||
| 9.5 | ESRS E1 | Actions to mitigate climate-related physical and transition risks are being continued | The research and development of innovative, more climate-friendly technologies form part of the actions that the Lufthansa Group is driving forward. For example, Lufthansa Technik initiated the Hydrogen Aviation Lab in 2021, a project funded by the City of Hamburg that focuses on technologies as well as extensive maintenance and ground processes for future aircraft generations using liquid hydrogen as a primary energy source. Since 1994, the Lufthansa Group has also actively supported various national and international atmospheric and climate research projects. | ||
| ESRS E1 | Four-pillar climate change mitigation strategy addresses four areas for action | More targeted political support and financial support mechanisms are needed to develop new technologies if the targets set as part of the Lufthansa Group’s climate change mitigation commitment are to be attained in a sector that is difficult to decarbonise. This is why the Lufthansa Group is involved in a wide range of private and government-funded collaborative, research and development initiatives. Working with the scientific community, it has also funded atmospheric research to contribute to a better understanding of the global climate. | |||
| ESRS E2 | The Lufthansa Group participates in noise research to optimise approaches and take-offs | In the reporting year, the Lufthansa Group once again supported the German Aerospace Center in the ongoing development of its Low Noise Augmentation System (LNAS) for optimising approaches and take-offs. | |||
 |
10.2 | ESRS S1 | Other actions relating, for example, to training, privacy, diversity and equal opportunities. | The Lufthansa Group continued with its worldwide international talent programme “Globalists” in 2025. Its aim is to promote an inclusive, intercultural corporate culture as well as specifically prepare international talent for a rotation within the Company’s home markets and support those employees during this. | |
| ESRS S1 | Other actions relating, for example, to training, privacy, diversity and equal opportunities. | The Lufthansa Group continued with the Female Leadership Programme “GoAhead4LC3” worldwide in 2025 specifically to increase the percentage of female managers at the two levels below the Executive Board. | |||
 |
12.2 | ESRS E5 | Passenger Airlines approaches to resource use and circular economy | Based on the R-strategies and the EU’s waste hierarchy (2008/98/EC), the Lufthansa Group Passenger Airlines have introduced specific guidelines under the framework of its global waste policies with the aim of promoting the shift away from the use of primary resources and towards renewable, recycled or recyclable materials. Steps are being taken to ensure that products are made from a single material and can be recycled where possible going forward. | |
| ESRS E5 | Key resource use in the Lufthansa Group’s business segments is dependent on the respective business model | The Lufthansa Group measures and reports its material resource inflows and outflows at Passenger Airlines, MRO and Cargo. | |||
| 12.3 | ESRS E5 | Passenger Airlines has put in place targets for sustainable in-flight resource use | The Lufthansa Group Passenger Airlines pursue a target of reducing food waste on short-haul flights by 50% compared with 2019 by 2025 and achieved a reduction rate of 54 % in the reporting year. | ||
| ESRS E5 | Reduce: cut resource use and analyse waste streams | In relation to post-flight operating processes, the focus is on analysing waste stream data to improve transparency. For example, Passenger Airlines analysed food consumption with a view to increasing resource efficiency – particularly in respect of food waste. | |||
| ESRS E5 | Reduce: cut resource use and analyse waste streams | Using the AI-assisted “Lufthansa Group Mobile Tray Tracker”, the Lufthansa Group analyses food consumption on arriving flights, recognises untouched meals and identifies waste quantities. The data obtained allows the Company to make informed decisions with regard to loading supplies on board so that food waste can be reduced. In 2025, the food supplies loaded on board night flights from Boston and Bangkok were adjusted at SWISS and Austrian Airlines, for example. | |||
| 12.5 | ESRS E5 | Passenger Airlines approaches to resource use and circular economy | To reduce resource consumption, the Lufthansa Group Passenger Airlines are focusing on keeping finite resources within a closed loop for as long as possible. This includes endeavouring to return all in-flight plastic and aluminium items to the circular economy or dispense with them entirely in favour of renewable raw materials. | ||
| ESRS E5 | Passenger Airlines has put in place targets for sustainable in-flight resource use | The Lufthansa Group Passenger Airlines plan to return customer-related plastic and aluminium items to the circular economy and no longer have any single-use plastic or single-use aluminium items on flights from 2025 onwards. | |||
| ESRS E5 | Replace: expedite the replacement of single-use materials | In the procurement process, the focus is on replacing single-use plastic and single-use aluminium. The Procurement department sources renewable and recyclable materials wherever possible. | |||
| ESRS E5 | Recycle: recycle materials | The Lufthansa Group introduced recycling guidelines for crews at all of its Passenger Airlines. Following the introduction of PET recycling at Düsseldorf Airport in 2024, this facility was expanded in 2025 to the stations in Stuttgart, Berlin, Nuremberg and Mallorca. | |||
| ESRS E5 | 293 of 599 single-use plastic and single-use aluminium items have been replaced to date | In order to measure its progress in replacing single-use plastic and single-use aluminium items, the Lufthansa Group has defined a company-specific performance indicator based on Airline Sustainability Reporting, an IATA handbook. This indicator measures how many single-use plastic and single-use aluminium items in total are used by Passenger Airlines and Lufthansa Cargo and how many have been replaced by more sustainable alternatives, such as reusable instead of disposable cups. | |||
| ESRS E5 | Lufthansa Technik approaches to resource use and circular economy | Lufthansa Technik has been offering leasing-based repair services for years, whereby airlines in the Lufthansa Group and external airlines can have spare parts installed in their aircraft. The spare parts remain the property of Lufthansa Technik and may be used elsewhere as soon as an aircraft leaves the fleet. This ensures these parts are kept within the material cycle. | |||
| ESRS E5 | Lufthansa Technik targets are focused on increasing the recycling rate at its sites | Lufthansa Technik has set itself a target of increasing its recycling rate to 75% by 2025. The targets were agreed on together with segment management, the Executive Board and Lufthansa Technik’s environmental department in 2017. The recycling rate was 54% in 2025. | |||
| ESRS E5 | Lufthansa Technik puts an emphasis on recycling | Taking applicable regulations into consideration, recyclable metal materials such as steel from across the Group are sold by Lufthansa Technik specifically to specialised recycling companies. This helps to optimise resource use and supports the achievement of the sustainability target of increasing the recycling rate, while also generating economic benefits through the sale of metal waste to recycling companies and reducing disposal costs. | |||
| ESRS E5 | Lufthansa Cargo approaches to resource use and circular economy | Lufthansa Cargo pursues a circular economy concept aimed at avoiding and reducing the use of resources as well as conserving resources. This includes loading aids and equipment that are indispensable in the airfreight transport sector. These are mainly items designed for multiple use that only become waste once they are no longer repairable or reach their date of expiry according to international airfreight regulations. | |||
| ESRS E5 | Lufthansa Cargo is focused on increasing the share of recycled materials | Lufthansa Cargo and its subsidiaries have set themselves a target of increasing the share of recycled materials to 40% by the end of 2025. This relates to all materials disposed of at Lufthansa Cargo’s Frankfurt hub. | |||
| ESRS E5 | Lufthansa Cargo is committed to conserving resources with regard to its cargo capacity | Two new actions were introduced during the reporting year: a biodegradable film for securing loads is being trialled, and straps collected by Lufthansa Cargo and its subsidiaries are being sent back to the manufacturer. | |||
 |
13.1 | ESRS E1 | The Lufthansa Group’s climate-related risks and opportunities have been identified | The Lufthansa Group has identified material climate-related risks and opportunities as part of its climate risk analysis. | |
| ESRS E1 | Resilience analysis has been updated and resistance to climate change has been analysed | In 2025, the Lufthansa Group reviewed and updated its climate resilience analysis based on the climate scenario results in order to assess the resilience of its strategy and business model to the impacts of climate change. | |||
| ESRS E1 | Actions to mitigate climate-related physical and transition risks have been implemented | The Lufthansa Group has implemented various actions to become more resilient to climate-related physical and transition risks. These actions are currently considered sufficient to address the impacts of climate change in the short, medium and long term. | |||
| 13.2 | ESRS E1 | Efficiency gains through a unified European airspace are expected to reduce emissions | The European Commission’s legislative proposal for the further development of European airspace (SES2+) is intended to help further harmonise and optimise European air traffic management. The technological basis for this is the results of Europe’s SESAR programme. | ||
| ESRS E1 | Four-pillar climate change mitigation strategy addresses four areas for action | The Lufthansa Group is in discussions with policymakers regarding the support and development of funding mechanisms to develop new technologies and accelerate the market launch of sustainable aviation fuel. | |||
| ESRS E1 | Mandatory carbon offsets | The CORSIA scheme for climate change mitigation, which was agreed with the ICAO in October 2016, has been offsetting growth-related CO2 emissions in international aviation through the purchase of certificates since 2021. | |||
| ESRS E1 | Trading with market-based climate change mitigation instruments | Under the EU ETS, CO2 emissions have been recorded and reduced across industries through certificate trading since 2012. All flights carried out by the Lufthansa Group within the European Economic Area (EEA) are subject to this system. The Swiss Emissions Trading Scheme(CH ETS) and the UK Emissions Trading Scheme (UK ETS) for flights between the EEA, Switzerland and the United Kingdom impose additional obligations to surrender emissions certificates. | |||
| 13.3 | ESRS E1 | Transition plan for climate change mitigation | The Lufthansa Group has a transition plan for the transition to greater climate change mitigation. It describes how the Lufthansa Group plans to achieve its SBTi targets. It also describes how the climate transition plan is embedded in the organisation. | ||
| ESRS E1 | Transition plan for climate change mitigation | The Lufthansa Group is committed to expanding the range of intermodal transport by working with other transport companies to include more train and bus connections as alternatives to short-haul flights. | |||
| ESRS E1 | Integration of sustainability-related performance in incentive schemes | The Supervisory Board set the indicator grammes of CO2 per revenue tonne-kilometre as a core focus for the strategic goals and sustainability targets within the long-term variable remuneration for the 2025 financial year (LTI 2024). | |||
| ESRS E1 | Four-pillar climate change mitigation strategy addresses four areas for action | The Lufthansa Group has identified four action areas in connection with climate change mitigation: technical progress, better infrastructure, operational actions and economic instruments | |||
| ESRS E1 | Science-based carbon reduction targets underpin climate change mitigation ambitions | The Lufthansa Group has set ambitious climate change mitigation targets. The SBTi validation in 2022 made the Lufthansa Group the first airline group in Europe and the second worldwide with a scientifically verified CO2 reduction target in line with the goals of the Paris Agreement of 2015. In accordance with the SBTi criteria, the Lufthansa Group has set a target of reducing its carbon intensity, i.e. its CO2 emissions in grammes of CO2 per revenue tonne-kilometre (passenger and cargo) – by 30.6 % from 2019 to 2030. | |||
| ESRS E1 | The contribution of individual decarbonisation levers has been quantified | The Lufthansa Group quantifies the following contributions of its decarbonisation levers to achieving the SBTi targets by 2030: — Fleet renewal reduces greenhouse gas emissions per revenue tonne-kilometre (RTK) by 15.3% — Operational efficiency measures reduce greenhouse gas emissions per RTK by 3.9%. — The use of SAF additionally reduces greenhouse gas emissions per RTK by 3.4% |
|||
| ESRS E1 | The Lufthansa Group includes contributions to climate change mitigation projects for carbon emission prevention or removal in order to achieve its voluntary climate target | Beyond the reduction defined by the SBTi targets, the Lufthansa Group aims to meet its self-imposed target – to halve its net CO2 emissions by 2030 compared with 2019. The Lufthansa Group includes contributions to climate change mitigation projects for CO2 avoidance or removal. These offsets contribute significantly to the climate change mitigation target. The contributions flow into a portfolio of climate change mitigation projects, which includes initiatives in various countries around the world, such as Germany, Austria, Belgium and Switzerland. | |||
| ESRS E1 | Fleet renewal is the most important lever for reducing CO2 emissions | Fleet renewal remains the key driver for reducing CO2 in the short and medium term. Modernising the fleet saves kerosene and therefore CO2 in flight operations. The Lufthansa Group fleet was expanded by 23 new aircraft in 2025, including Airbus A320neos, A321neos, A350-900s and Boeing 787-9s, which are powered by modern engines. The A320neo is one of the world’s newest and most environmentally friendly aircraft. | |||
| ESRS E1 | Contributions to climate change mitigation projects in line with carbon emissions from employee business travel | Since 2019, the Lufthansa Group has been voluntarily contributing to climate change mitigation projects worldwide in line with the estimated CO2 emissions from all of its employees’ business flights globally. | |||
| ESRS S4 | Opportunities and risks in appropriate product design | The Lufthansa Group provides customers with CO2 information on individual flights and devises actions for reducing their environmental impacts. Lufthansa’s more sustainable offerings include its Green Fare tickets and Lufthansa Cargo’s Sustainable Choice add-on sustainability option. | |||
| ESRS E1 | The carbon footprint is determined annually in accordance with the Greenhouse Gas Protocol | The Lufthansa Group calculates its carbon footprint each year. The carbon footprint of the Lufthansa Group represents the total of all carbon dioxide and other greenhouse gas emissions generated by its operations as defined by the internationally recognised Greenhouse Gas Protocol standards – including significant emissions from the supply chain. | |||
 |
16.5 | ESRS G1 | Binding compliance guidelines apply to all Lufthansa Group employees | The Integrity Compliance Guidelines contain provisions for the prevention of corruption and bribery, including conflicts of interest. Three guidelines here regulate clear requirements for invitations and gifts, particularly from public officials, as well as potential conflicts of interest. The guidelines aim to mitigate corruption and bribery risks, ensure compliance with regulatory standards and maintain and improve the Group’s reputation. | |
| ESRS G1 | Prevention and detection of corruption and bribery | To investigate allegations or incidents of corruption and bribery, the Lufthansa Group maintains various whistleblower channels. All employees can also contact their direct supervisors, the compliance managers in their Group company or the Corporate Compliance Office. | |||
| ESRS G1 | Compliance training aims to raise employee awareness of risks | Compliance training is intended to support Lufthansa Group employees in understanding all of the relevant legal requirements and internal guidelines of the Lufthansa Group. It should serve to sharpen awareness of risks, provide guidance on handling risk situations and show where employees can obtain support. Web-based training should raise awareness of these topics; in-person training should convey department or function-specific knowledge. The web-based or on-site training courses mentioned are accessible to all employees. | |||
| 16.10 | ESRS S4 | The Lufthansa Group pursues responsible marketing practices and product information | The Lufthansa Group is committed to ensuring that its product claims and product information are truthful and not misleading, which is reflected in its marketing practices and the information it provides about its products. | ||
 |
17.16 | About this non-financial declaration | Responsible conduct is strengthened by strategic partnerships and sustainability initiatives | The Lufthansa Group has applied the ten principles of the UN Global Compact for sustainable and responsible business conduct since 2002, thus setting an example for long-term engagement, responsible business conduct and sustainable development. | |
| About this non-financial declaration | Responsible conduct is strengthened by strategic partnerships and sustainability initiatives | The Lufthansa Group is a long-standing member of the International Air Transport Association (IATA), the international airline industry association, and, within this global organisation, is actively involved in promoting safety, efficiency and sustainability in the aviation sector. It works closely with other members to develop and implement joint standards and methods, to drive innovation and actively shape the transition of the airline industry towards lower emissions. | |||